Discover Your Perfect Journey

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:

• Personal identification information (name, email, phone number)
• Travel preferences and destination interests
• Payment information for booking services
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide travel planning and booking services
• Communicate with you about your bookings and travel
• Improve our services and customer experience
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Travel partners and suppliers to fulfill your bookings
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

Effective Date: January 1, 2024

1. Acceptance of Terms

By using SharpSight Travel services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Description

SharpSight Travel provides travel planning, booking, and consultation services. We act as intermediaries between clients and travel suppliers.

3. User Responsibilities

• Provide accurate information for all bookings
• Meet payment obligations in a timely manner
• Comply with all travel requirements and regulations
• Respect our staff and maintain professional communication

4. Booking and Payment Terms

• All bookings are subject to availability and supplier confirmation
• Payment terms vary by service and will be clearly communicated
• Cancellation policies depend on individual supplier terms
• Service fees are non-refundable unless specified otherwise

5. Limitation of Liability

SharpSight Travel's liability is limited to the amount paid for our services. We are not responsible for supplier failures, travel disruptions, or circumstances beyond our control.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under American Arbitration Association rules.

7. Changes to Terms

We reserve the right to modify these terms. Continued use of our services constitutes acceptance of any changes.

Digital Millennium Copyright Act Policy

SharpSight Travel respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, and email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent for DMCA Notices

DMCA Agent
SharpSight Travel
425 Broadway, Suite 301
New York, NY 10013
Email: [email protected]
Phone: +1 (212) 555-7892

Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may submit a counter-notification with the required legal elements as specified in the DMCA.

Repeat Infringers

We will terminate accounts of users who are determined to be repeat infringers of copyright.

General Data Protection Regulation Compliance

SharpSight Travel is committed to protecting your personal data and respecting your privacy rights under the GDPR.

Your Rights Under GDPR

• Right to Access: You can request information about how we process your personal data
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can limit how we process your data
• Right to Data Portability: You can request a copy of your data in a portable format
• Right to Object: You can object to certain types of processing

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-7892
Address: 425 Broadway, Suite 301, New York, NY 10013

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data appropriately.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

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